Shipping Policy

O Ring Seal Manufacturer

Standard Shipping: 2-7 Days :

1.Fitco Orings Pvt Ltd standard delivery time will be displayed on website at the time of order placement. Fitco Orings Pvt Ltd shall exercise reasonable endeavors to ensure that any product ordered on the website is shipped within such timeline subject to availability of the Products. However, Customer understands and confirms that Fitco Orings Pvt Ltd shall not be held responsible for any delay in shipment due to circumstances beyond the control of Fitco Orings Pvt Ltd and due to any lapses on the part of the Courier. Customer will be solely responsible to provide correct and proper delivery information including addresses.

2.Fitco Orings Pvt Ltd offer free shipping on orders above the defined Minimum Order value (MOV) in selected serviceable pin codes. For orders below MOV and other service pin codes, standard shipping charges will be applicable which will be displayed at the time of order placement. Elite Interodesign reserve its right to change the minimum Order value (MOV) or standard shipping charges from time to time without giving any advance notice to the Customer. Shipping charges will be displayed at the time of placing the order and Customer confirms & agrees to the shipping charges during placement of orders on fitcorings.com website.

3.In case a Customer books an order of multiple Products in one transaction, Fitco Orings Pvt Ltd would endeavor to ship all Products together. However, this may not always be possible due to Product characteristics and/or logistics issues. If a Customer places multiple Products order in singe transaction, then such order will be shipped to a single shipping address but if Customer wishes to ship the order to different addresses, then separate orders should be placed.

4.Fitco Orings Pvt Ltd reserve the right to cancel, delay, or recall the order from delivery of the Products, if any fraud is suspected.

5.Some Indian states prohibit direct sale of merchandise from other states and require special documentation to give effect to such a sale without dual taxation. If we receive an order from such states or to be delivered to such states then, under such circumstances, Fitco Orings Pvt Ltd retain the right to accept or reject such order, at its sole discretion.

6.Fitco Orings Pvt Ltd will make 2 (two) attempts to deliver the Product after which the order will be cancelled and notification to the same effect shall be sent to the Customer. Fitco Orings Pvt Ltd will refund the charged amount on the Order after deducting the shipping charges as per Fitco Orings Pvt Ltd policy.

7.Title to the Products and all risk of loss passes to the Customer upon delivery of the Product to the Customer.

8.Fitco Orings Pvt Ltd shall have the right to refuse or cancel any orders placed for products listed at an incorrect price, or containing any other incorrect information at any time before the dispatch of the products. Fitco Orings Pvt Ltd may not be in a position to accept certain orders for reasons including limitations on quantities available for purchase, or other problems identified by its internal department, in which case, Fitco Orings Pvt Ltd reserve the right, at its sole discretion, to refuse or cancel such order or any portion thereof. In each case, Fitco Orings Pvt Ltd will provide notification to the Customer and will process a refund in accordance with the Refund & Return Policy where payment has been made by the Customer.

Do you ship to PO Box Addresses?:

We regret that we are unable to ship to a PO Box address.

I shipped my order to the wrong address. Can you reship my order? :

We can accommodate an address change request only in cases where we are informed of address change prior to dispatch of products from our warehouse. Please make the request to us by: Email us on fitco@fitcorings.com In case an address change request is received after the dispatch of the product, we will process an order cancellation and refund for the same. You will have to create a new order with the correct address so that we can reship your product to you.

Will I have to pay shipping charges on my order?:

We offer free shipping in India. We are not charging any shipping or handling expenses from the customer.

Track your order:

To track your order, please enter your order tracking number in the link send to you, this will be included in the email you received when we notified you that your order was shipped. If you can’t find the relevant tracking information here, please Contact Us for assistance.

Payment Methods:

You shall be entitled to use a valid credit / debit and / or any other payment cards, online banking facility or other payment instrument (Virtual Payment Modes) option to make payment against any transaction being effected at the Website. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

3D Secure Information:

1. What is Verified by Visa (VBV) or MasterCard Secure Code (MSC) or Diner Club Protect Buy SM? :

VBV , ProtectBuy and MSC are service offered by Visa , Diner Club and MasterCard that allows you to complete online transaction securely. By authenticating and verifying your credit card details with an additional password it reduces the possibility of credit card fraud. This service is free of charge for you, the credit card holder.

2. How do I register? :

If you have a Visa , Diner Club or MasterCard go to your respective bank’s website where you will be asked to follow a simple step by step procedure to register for Verified by Visa , Protect Buy or MasterCard Secure Code. After entering your credit card details you will be asked to create a password that will be used every time you make an online payment. Once complete you can continue making payments online.

3. What if I have an American Express card? :

If you have an American Express card you will get an one-time password from your bank as a security measure which you need to feed in on the payment page with your bank in order to process your payment.

4. How do I make a payment on the fitcorings.com website? :

If you have an American Express card you will get an one-time password from your bank as a security measure which you need to feed in on the payment page with your bank in order to process your payment.

5. How do I make a payment on the fitcorings.com website? :

Choose your desired product and proceed to make a purchase where you will enter your credit card details such as name of cardholder, card number, expiry date, and CVV. fitcorings.com will connect to your credit card issuing bank’s website to verify if your card is secured by Verified by Visa , Diner Club or MasterCard SecureCode. A bank window will appear requesting a password. Once your password is verified you will be automatically directed back to Coco Decors page to complete your purchase.

6. What if I have a VISA Debit Card? :

With the launch of this authentication system, many debit cards can also be used as credit cards on our website thereby increasing the convenience of making payments for your fitcorings.com purchase. Be sure to register them using Verified by Visa with your respective bank as well.

7. What if my bank doesnt offer Verified by Visa , Diner Club or MasterCard Secure Code? :

It is mandatory for all credit cards issued in India to be verified by one of these authentication services. If you are banking with an India bank and they do not offer this service we ask that you use an alternate credit card or different payment option. If your card is issued outside of India, your transaction will process without registering for one of the services. To continue to enjoy a hassle-free booking experience with added security, make sure to register for the above service (if you have a Diner Club , MasterCard or Visa Debit/Credit Card) with your respective bank. Click on the following link below to learn more and begin registration with your respective bank:

AXIS Bank

Citibank

HDFC Bank

HSBC Bank

ICICI Bank

Kotak Mahindra Bank

Standard Chartered Bank

State Bank of India